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It might sound logical, but customers often forget about us

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Have you ever had people come to your store to It might sound logical buy something? You’re very happy about your sales, but indonesia telegram data after a while you don’t hear from them anymore?

Just for what you’re experiencing, we’ve developed this article, in which we’ll explain the best strategies to resolve it step by step. Keep reading, and let’s discover it together.

The first and most important thing is to know your customer. If you just let them enter your store and then leave without even knowing their name, you won’t be able to sell them more.

You might be wondering: How am I going to get my client’s data? Well, it’s very simple.

We have two tools that will help you make this happen automatically: the first is called keywords, and the second is called forms . Now that we have the customer data, all that’s left is to start selling them more.

To achieve this, we’re going to share with you three strategies that will help you achieve it.

1. Contact your client again

 

Previously, since you didn’t have an easy way to obtain customer how to determine the internet speed and ping on my computer? data, this seemed impossible. But as we’ve already mentioned, with our forms tool, since you already have customer data, contacting them again will be very simple, and SMS will be the ideal channel.

What types of messages can I send to get back in touch without it being awkward? The main advantage of keyword tools and forms is that the customer agrees to provide their information to receive additional information or promotions from your company, so contacting them wouldn’t be bothersome.

We give you some ideas of the types of messages you could send.

  • Send them an SMS with a reminder or even a promotion.
  • Your upcoming promotions, with a link that takes them to your promotion, whether in your online store or a coupon if it’s a physical store.

Once you send them this SMS with the link, you’ll be able to measure how many people opened your link and how many didn’t.

For those who didn’t open it, we would run a remarketing campaign, which is re-contacting someone who did or didn’t take an action you expected. In this case, you would remind them about your promotions, but with a different type of text.

2. Segment your database

Ideally, your form could ask you some additional questions that  cn leads will allow you to do this segmentation.

For example: “What product did you buy?” or “What product category are you interested in?” Imagine you go to your own store—which in this case, we’ll use as an example, is a women’s clothing store—and you’re plus-size, and I send you promotions for small-size leggings. Or you have several stores in different cities, and you send them all the Mexico City promotion.

Obviously, even if the promotion is amazing, it won’t work, which is why segmenting your database is so important. The more segmented it is, the more personalized and precise your message can be, and the more your customer will identify with you, making it more likely they’ll buy again.

This will make your sales increase exponentially.

3. Don’t just reach your prospects, your current customers are also important

Always remember this: an inactive customer is much more likely to buy from you than to get new ones.

So you should focus part of your efforts on attracting those customers who once purchased from you but haven’t returned. To grab your customers’ attention, we recommend including a promotion in your strategy.

Our mobile coupons can work wonders for you, making the redemption process easier and allowing you to measure your sales.

It’s very important that you measure everything, because only then will you be able to determine whether your strategy is working or not.

If you’re wondering which channel to use to contact your customers, keep in mind that SMS offers an excellent return on investment.

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